Schools, Accreditations, and Competition between...

School, accreditation and competition What does individual and institution have in common? Both of them want to achieve something that makes them outstanding. School as an educational institution also want to achieve something. School wants to be recognized by the society, that’s how the idea of accreditation came up. Accreditation is a form of quality assurance to ensure the teacher, school’s curriculum, and the alumni’s â€Å"quality† are adequate to fulfill the society’s need. By being accredited, school gain recognition, prestige in the â€Å"education industry†. Most schools are accredited either locally or nationally. The most common accreditation for school practice is that they have been reviewed by an independent agency that has certified that they meet some standard educational quality. For institutional accreditation, this should be done by a regional agency. Due to the common vision, to get a better rank and better accreditation, competition between schools is inevitable. School begin to revise their curriculums, implementing a better program, upgrading and updating the teaching method. All efforts are made to get the competitive edge against other school, which is also their competitor. Schools are eager to get more students enrolling in their institution. As Spayde said â€Å"For our policy heads, education equals something called training for competitiveness † (Spayde). Accreditation has huge impact in the society. Parents always search for accredited schools for theirShow MoreRelatedLegal Case: Determine if the Case is a Term of Contract, Misrepresentation or It is Merely an Opinion991 Words   |  4 Pages the valid exclusion clause not only makes the classification of misrepresentation irrelevant, but also leads to the distinguishing representations from mere opinions unnecessary in the instance case. Misleading Conduct Section 3 of the Competition and Consumer Act 2010 (Cth) (‘The Act’) states that a person is taken to have acquired particular services as a consumer and only if the amount paid or payable for the services did not exceed $40,000; or the service were of a kind ordinarily acquiredRead MoreAt present, service industries are the major contributors in the economy of many nations. Various3000 Words   |  12 Pagesthat among all service sectors, the education sector, particularly the higher education system, has direct bearing on society for society’s growth and socio-economic development. The study of service quality in higher education is essential to the institutions to provide information on the effectiveness of education plans and improvement programs (Cardona, 2012). The purpose of this paper is to provide a conceptual framework of service quality in higher education. Apart from the conceptual view, thisRead MoreOrigins And Developments Of Quality Assurance9850 Words   |  40 Pagessystems have evolved over time. As Muijs et al. (2004 cited in Mistry and Sood, 2012: 2) have noted, the success or the failure of a program is largely determined by the commitment, skill and competence exhibited by the senior management of the institution in which it is being implemented. Reviewing the original concepts propounded by the likes of Frederick Taylor, Henri Fayol, Max Weber, Mary Parker Follett and so on, and following the prevailing current practices, it would appear that there isRead MoreLaw School Essay1205 Words   |  5 PagesLaw School Perhaps one of the most difficult aspects of the practice of law is learning to be a lawyer. Virtually every new lawyer today is a graduate of law school, a much dreaded, but fulfilling journey to practicing law. Modern law schools differ greatly from their earlier counterpart, in that many more requirements and responsibilities exist. In colonial times, students pursuing a career in law would enter institutions for instruction of the law, and would automatically become qualifiedRead MoreThe Development, Implementation, Monitoring and Evaluation of a Quality Assurance System Supporting Continuous Improvement of Higher Education in the Eastern Cape Technikon19611 Words   |  79 PagesTranskei Technikon, known as UNITRA Technikon. ECT is situated in Butterworth in the old Transkei region and draws its clients predominantly from the mostly rural Eastern Cape Province. ECT is characterised as one of the 13 historically disadvantaged institutions (HDI). Due to expansion and growth, ECT became independent of UNITRA (University of Transkei) and was renamed Transkei Technikon in 1991. On 20 April 1994 Eastern Cape Technikon became autonomous in terms of a Transkei Government decree No.3 (Technikons)Read MoreQuality Issues in Management2489 Words   |  10 Pagesmanagement concepts. After that many institutions, universities have also come forward to provide management education to cater the increasing demand of good managers. Recently and particularly during the last 8-9 years the country has witnessed a tremendous growth in the founding of management institutions most of them in private sector offering management programs in different functional areas of management. Concurrently, there is a mushrooming of B-schools in the country: over 2,000 institutesRead MoreFormal Organization Structure: Hospital Setting1537 Words   |  6 Pagesformal organization. Robert k. Merton, Philip Selznik, and Peter Blau, major theorists in the structuralist school of thought, gav e particular attention to line and staff relationships, authority structure, the decision-making process and the effect of organizational life on the individual worker. (Jones Bartlett, nd, p.57) The formal organizational structure is focused on the relationship between authority and subordinate. (Jones Bartlett, nd, p.57) Formal organizations may be small businessesRead MoreMontessori Education Essay1809 Words   |  8 Pagesexplain and describe factors and features of Montessori education and Montessori school. It illustrates the practical implementation of Montessori education. It is an old method of education operating since 100 years. It started from the indigent nursery school in Rome and afterwards, it continued to expand at a larger scale. Approximations specify that over 5000 schools in the U.S.; 300 communal schools and few high schools apply the Montessori curriculum. Montessori program is featured by multi ageRead MoreEast Tennessee State University ( Etsu ) Essay2330 Words   |  10 Pagescoeducational institution situated in Northeast Tennessee. It is one of the campuses that is governed by the Tennessee Board of Regents. Its main campus is in Johnson City, with other centers in Kingsport, Elizabethton and Bristol. It was founded in 1911 with the name East Tennessee Normal School, aimed at educating their graduates to become teachers. The institution received university status in 1963 with accreditation by the Southern Association of Colleges and Schools (ETSU, 2016). The institution has anRead MoreInclusive Practice (Dtlls)3453 Words   |  14 Pagesmainstream education. Inclusion is about the learner’s right to participate and the teacher/ institutions duty to accept the learner as an individual. Inclusion rejects the separation of learners with disabilities from learners without disabilities; instead it promotes equality and respect for their social, civil, human and educational rights. From what I can see there are few totally inclusive schools but those that are, restructure their curriculum so all can learn together without discrimination

Loneliness Of Mice And Men By John Steinbeck - 1020 Words

Jose A. Lamendola Ms. Andrews English Period B October 26, 2015 Loneliness in Of Mice and Men Loneliness is the state of sadness because of having no companions or living in isolation. Loneliness is a feeling that no one should ever feel, however, it is a feeling that many come to have at one point in their lives or another. In the book Of Mice and Men by John Steinbeck, two men, named Lennie and George, travel together to California to work on a ranch. While working on the ranch, Lennie and George encounter many hardships and look to their friends in order to help overcome them in order to achieve their life’s goal. Throughout the story, many of the characters dreams and desires are affected by a form of loneliness. As a result, many of the characters try to find ways in order to cope with their internal struggle. In this story, George, one of the two main characters, faces an internal struggle with himself in order to fit in with the rest of society. Even though George has the company of Lennie, a mentally challenged person, George feels that mentally he is alone. George realizes that with Lennie he could never achieve the life of a â€Å"normal† person. As a result of Lennie’s poor decision making, George and Lennie are constantly moving around and are unable to find stability in their lives. In addition, George and Lennie are both very poor and are unable to afford anything due to the fact that they cannot keep a job. Unfortunately, due to Lennie’s dullness, LennieShow MoreRelatedLoneliness in Of Mice and Men by John Steinbeck Essay1010 Words   |  5 PagesLoneliness in Of Mice and Men by John Steinbeck This book is set in a deserted, lonely country. The individuals in the story are isolated by particular features such as age, sex, disability and race. They appear to relate to each other, however, each is essential trapped by their situation. In the end they are unable to help each other to escape their loneliness or to escape their own fate. Of Mice and Men is set in the farmland of the Salinas valley, where JohnRead MoreLoneliness in Of Mice And Men by John Steinbeck Essay999 Words   |  4 PagesLoneliness in Of Mice And Men by John Steinbeck In the book Of Mice And Men by John Steinbeck loneliness is very significant and a major theme. Many of the characters are very lonely and some of them try to look for an alternative way of life. George and Lennie have each other, Candy has his dog to keep him company, Crooks is lonely because he is black and Curley’s wife was so lonely it killed her. The book Of Mice And Men is set a few miles south of Soledad, which Read MoreLoneliness in Of Mice and Men by John Steinbeck Essay1309 Words   |  6 PagesLoneliness in Of Mice and Men by John Steinbeck Throughout the novel, Of Mice and Men (by John Steinbeck), loneliness is the major underlying theme of the novel. You could almost say that the book has ‘hormonal ups and downs. Most of the characters are very lonely because they have no family. However, George and Lennie are the contradiction to this. George and Lennies bond towards each other are so- strong that you can almost see it as you are reading the book. Candy the old crippled man wantsRead MoreLoneliness in Of Mice and Men by John Steinbeck Essay902 Words   |  4 PagesOf Mice and Men is a novella written by John Steinbeck in the 1930’s. It possesses many prominent themes that are evident throughout the whole book. One distinct theme is loneliness. John Steinbeck uses many conventions to convey this theme to the reader including characterization, context, foreshadowing and resolution. Through the use of these conventions, readers developed attitude and opinions, which change with modern society and the readerà ¢â‚¬â„¢s context. The theme of loneliness is best portrayedRead MoreLoneliness in Of Mice and Men by John Steinbeck Essay1206 Words   |  5 Pagesmeant for many people at that time, they could not achieve their American Dream. Of Mice and Men was written in 1937, seven years after the start of the Great Depression. I presume that the Depression must have influenced this novel. Steinbeck was a controversial novelist because of his support for the underprivileged, and he had had experience of working on ranches. Of Mice and Men deals with a range of characters who all have dreams. George had a dream of owningRead MoreEssay about The Theme of Loneliness in Of Mice and Men by John Steinbeck1128 Words   |  5 PagesThe Theme of Loneliness in Of Mice and Men by John Steinbeck This essay will describe the way loneliness is shown in Of Mice and Men. Most of the characters are lonely and the only thing that keeps them alive is their dreams. Some of the loneliest characters we come across in the novel are Candy, an old man with only one hand, Crooks, a black cripple and Curleys Wife, a woman who has no name; she is lonely even though she is married. Although they are all on the ranch Read MoreHow Does John Steinbeck Portray Loneliness and Isolation in the Novel â€Å"of Mice and Men†?1698 Words   |  7 PagesHow does John Steinbeck portray loneliness and isolation in the novel â€Å"Of Mice and Men†? The novel of â€Å"Of Mice and Men† was written in the time of the great depression in the 1930’s in America, this was the time in which Professional workers became Migrant workers due to the Wall Street crash in 1929. The great depression caused many professional workers to turn to working in farmland harvesting wheat. John Steinbeck published the novel of â€Å"Of Mice and Men† in 1937 it is set in Salinas, CaliforniaRead MoreLoneliness Felt in Of Mice and Men by John Steinbeck and Eleanor Rigby by John Lennon and Paul McCartney542 Words   |  3 PagesIn the novel Of Mice and Men by John Steinbeck and the poem Eleanor Rigby by John Lennon and Paul McCartney, many of the characters are experiencing loneliness. When people feel lonely their way of lifestyle are different then that of someones whos not lonely or them if they were not lonely. Also because they are lonely their actions are different. They portray this in both the novel and the poem. The effects of loneliness on people are displayed in the novel Of Mice and Men through the characterRead MoreLoneliness as a Key Theme in ‚Äà ²of Mice and Men‚Äà ´ by John Steinbeck1002 Words   |  5 PagesI believe that the novel does have a large focus on the theme of loneliness as this feature plays a key rà ´le in the lives of every character and is a key attribute to the time in which they live. The loyalty and friendship of George and Lennie stands out in this harsh environment and I feel that it is that friendship in contrast with the rest of society in the novel that makes the book so fantastic. Steinbeck was born on February 27, 1902. During summers he would work as an itinerant worker onRead MoreOf Mice and Men by John Steinbeck973 Words   |  4 PagesIntroduction: I. Background A. John Steinbeck was born on February 27th, 1902 in Salinas, California. 1. Salinas River was one of the few centers for shipping, farming, and agriculture a. John Steinbeck worked as an employed laborer, digging canals and working beside men similar to characters in his novels. 2. In a discussion John Steinbeck said, I worked in the same country that the story is laid in. The characters are composites to a certain extent. Lennie was a real person. Hes in an insane

Introduction Persuasive Essay Example For Students

Introduction Persuasive Essay TQMThe purpose of this report is to critically analyse, evaluate and discuss related management issues conducive to the development of a total quality management environment within an organisation. This shall be done by critically analysing the case study of Agrotran Ltd. This report will discuss the role and application of quality management systems in organisations, debate and recommend a suitable way forward for Agrotran Ltd. The issues concerning Agrotran LtdAgrotran is a small engineering company specialising in the manufacture of farming equipment. The four owners have recently sold out to the Nat-truk Group a manufacturer of specialist trucks and transports. The original owners set up Agrotran when they were made redundant from a large engineering company. They have a good working relationship, working well as a team and intimate knowledge of their business. They also have a laid back style of management. There are a number of issues that have arisen since the take-over. Nat-truk are seeking to be included on the Ministry of Defences approved supplier list. This means that they and Agrotran need to achieve ISO 9000 certification although this was argued against by one of the former owners during the take-over negotiations. This has been seen as an imposition of extra cost and bureaucracy on Agrotran by Nat-truk. Nat-truk has also introduced its own employees to Agrotran. This has resulted in fights breaking out between Agrotran and Nat-truk workers. The bases of these arguments are over communication problems involving processes, standards and specifications. This has resulted in some of Agrotrans best customers complaining about quality. One of the original owners Tom Smith has laid the blame on the extra procedures and paperwork choking up the system causing delays and loss of control. The role and purpose of quality management systemsThe role and purpose of quality management systems is to reduce the dependence on 3rd party audits and to provide a documented management system, which will provide clearer working procedures, improve quality control and efficiency. The Key features of a quality management system are the documented policy manuals and procedures on which the company could be audited. These policies and procedures should allow flexibility and adapt to change but always regain control. The objective of the quality management system ISO9000 is to give purchasers an assurance that the quality of the products and/or services provided by a supplier meets their requirements (Dale 1999). With this the company would seek to widen its customer base, as the customer is given an assurance of quality and the need for them to carry out their own audit is not required unless their own standards are higher than the requirements of ISO9000. A number of major purchasers use this registration as the first-pass over a suppliers quality system (Dale 1999). ISO9000 can also be used as the foundation for the introduction of TQM. The application of quality management systemsThe application of the ISO9000 series of standards can be used in three ways (Dale 1999). 1. To provide guidance to organisations, to assist them in developing their quality systems2. As a purchasing standard (when specified in contracts)3. As an assessment standard to be used by both second party and third party organisations. The ISO9000 series consists of ISO9000, ISO9001, ISO9002, ISO9003, and ISO9004ISO9000 Guidelines for Selection and Use and ISO9004 Guidelines for Specific Applications are only used as guidelines and to explain the application of ISO9001, ISO9002 and ISO9003. ISO9001 Model for Quality Assurance in Design, Development, Production, Installation and ServicingCovers 20 principal clauses which are of a management or operational natureManagement/macro requirementsOperational requirements1. Management responsibility2. Quality system3. Contract review5. Document and data control17. Internal quality audits18. Training4. Design control6. Purchasing7. Control of customer-supplied product8. Product identification and traceability9. Process control10. Inspection and testing11. Control of inspection, measuring and test equipment12. Inspection and test status13. Control of non-conforming product14. Corrective and preventive action15. Handling, storage, packaging, preservation and delivery16. Control of quality records19. Servicing20. Statistical techniquesThe Institute of ManagementISO9002 includes all of ISO9001 except design controlISO9003 includes all of ISO9001 except design control, purchasing, process control and servicingDevelopment of a Total Qu ality Management within an organisationIf an organisation is to develop Total Quality Management then it must first understand what it is and how it has been developed. Which is easier said than done, as there are many different definitions of quality and how to achieve it. The main approaches in quality originate from Crosby, Deming, Feigenbaum, and Juran. CrosbyCrosby (1979) defines quality as conformance to requirements, and his approach consists of :#61623; Quality means conformance, not elegance. #61623; It is always cheaper to do the job right the first time. #61623; The only performance indicator is the cost of quality#61623; The only performance standard is zero defects#61623; No such thing as a quality problemThis achieved through Crosbys 14-step quality improvement programme. Responsibility is allocated as follows#61623; The Quality professional a moderate amount#61623; The hourly workforce a limited role, reporting problems to management#61623; Top management an important roleDemingDeming defines quality in terms of quality of design, quality of conformance, and quality of the sales and service function. Demings approach is base on PDCA (Plan, Do, Check, Action) and his philosophy for improving quality is summarised in his 14 points for management. He also points out the seven deadly diseases of western management and organisational practice. Deming (Dale 1999) states that quality and improvement is the responsibility of all the firms employees: top management must adopt the new religion of quality, lead the drive for improvement and be involved in all stages of the process. FeigenbaumFeigenbaum was the first to use the term total quality control. Feigenbaum (1991) has defined it thus Total Quality Control is an effective system for integrating the quality-development, quality maintenance, and quality-improvement efforts of the various groups in an organisation so as to enable marketing, engineering, production, and service at the most economical levels which allow for full customer satisfaction. Feigenbaums approach is to help companies design their own system more than creating managerial awareness of quality. His contribution to the subject of the cost of quality is that quality costs must be categorised if they are to be managed. The three major categories being, appraisal costs, prevention costs, and failure costs which make up the Total Quality Costs. Feigenbaum rests most responsibility with management saying that management must commit themselves:#61623; To strengthen the quality improvement process itself#61623; To making sure that quality improvement becomes a habit#61623; To managing and cost as complementary objectivesInstead of providing a step by step plan Feigenbaum provides ten benchmarks for total quality success. JuranJuran (1988) defines quality as fitness for use, which he breaks into quality of design, quality of conformance, availability, and field service. Jurans approach is to improve quality by increased conformance and decreased costs of quality by the setting of yearly goals. Juran has also developed a quality trilogy (quality planning, quality control and quality improvement) and a ten-point plan to summarise his approach. Juran gives the main responsibility to the quality professionalsThere are many others, who have added to the development of TQM such as Ishikawa,Taguchi, Shingo, Peters, Dale, and Oakland etc. Defining TQMTotal Quality Management is defined in the American Society for Quality Controls Bibliography as TQM is a Management approach to long-term success through customer satisfactionbased on the participation of all members of an organisation in improving processes, products, services and the culture they work in (Bemowski 1992 Cited by Hiam 1994)Actions taken throughout the organisation to increase the effectiveness and efficiency of activities and processes in order to provide added benefits to both the organisation and its customers (ISO8402)TQM is a style of managing which gives everyone in the organisation responsibility for delivering quality to the final customer, quality being described as fitness for purpose or delighting the customer. TQM views each task in the organisation as fundamentally a process which is in a customer supplier relationship with the next process. The aim at each stage is to define and meet the customers requirements in order to maximise the satisf action of the final consumer at the lowest possible cost. (The Institute of Management)Juran, in an interview (Gordon 1994), claims that TQM involves the use of any means to achieve World-Class Quality, and acknowledges that there is no clear definition of TQM. These are just a few definitions of TQM. Each guru, each consultant has their own depending on their particular bias. A company undertaking TQM will probably arrive at its own version, which is fine as not all the tools, techniques and philosophy will be relevant to them and they will have their own bias, but any outsider should recognise it as TQM. Short Outline of Life of Fidel V Ramos Sample Essay6. TQM does not demand changes in management compensation payment of bonuses depending on short-term profit is still the main bonus measure (80% of organisations). 7. TQM does not demand entirely new relationship with outside partners sole supplier status is often misused to hold that supplier to ransom, rather than using support, trust and caring about the well being of your partners to improve the whole supply chain. 8. TQM appeals to faddism, egotism and quick fixism TQM is often sold as a quick fix. Many managers are not capable of staying the course in this never-ending process; many lose the plot and become obsessed with the Baldrige Award. 9. TQM drains entrepreneurship and innovation from corporate culture Companies need to be more chaotic to make the big breakthroughs and this does not fit with Do-it-right-first-time. People will accept the imperfect if there are other compensations. Ferrari makes impractical cars that leak oil and breakdown a lot but they sell. 10. TQM has no place for love TQM is clinical, analytically detached, sterile and mechanical. There is no emotion or soul. You have no right to manage unless you talk passionately about what you are doing. Debbie Coleman Apple. 11. TQM is sold and implemented as a formula to solve all your problems TQM should be kept in perspective, it is tqm not TQM! It wont, and cant, solve every problemRecommendationsAgrotran should adopt TQM as part of their business strategy. They should be clear on why they want to do this long-term profitability, increase market share etc., and tailor their approach. There are a number of tasks Agrotran should under take in this process:1. Establish a TQM team to oversee the projects and training. This should be made up of the senior management, it is important that management understand and is committed to TQM. It should include someone from Nat-truk who has experience in this area, and Tom Smith as the most vocal critic to act as devils advocate and to win his commitment back which seems to have taken a knock. 2. Establish the reasons for change and communicate this to all involved 3. Create a Vision statement that encapsulates what the company is trying to achieve and how it intends to achieve it. In all the different activities this will provide everyone with a common focus4. Establish the standard they intend to supply with reference to customer requirements the capabilities of the company and its suppliers. 5. Carry out a health check to establish their current position, what areas are in most need of improvement, what situations are constant problems, e.g. The communication problems over process etc. 6. Set up a system that will collect data and establish the costs of failure and the reasons behind this. 7. It would probably be worthwhile reviewing their Quality System (ISO9000) as this seems to be Nat-Truks imposed on Agrotran. This should be mainly under the control of Agrotran as it will be based on their knowledge of how Agrotran works best and their knowledge of their current customers requirements, Nat-truk would have more input, but not take over, when it comes to their areas of expertise. 8. Use the previous step to draw a quality strategy, to include; Goals, required systems and tools, behaviour changes to create a suitable culture in the company, resources required. Create a timetable and priorities for the definable projects. Some projects should be aimed to be completed soon, so that changes can be seen. 9. Establish the requirement and time table for training and education10. The senior management should also keep themselves up to date with the current developments, debates and criticisms of TQM. After all TQM does practice what preaches continuous improvement and this can help the company in their own continuous improvement. ReferencesCrosby PB. (1979) Quality is free, The art of making quality certain McGraw-HillDale, BG. (1999) Managing Quality Third Edition Blackwell BusinessFeigenbaum AV. (1991) Total Quality Control, Third Edition Revised, 40th Anniversary Edition McGraw-HillGordon, J. (1994) An Interview with Joseph M Juran. (advocate of total quality management) Training, May 1994 v31 n5 p35Grint, K. (1997) TQM, BPR, BSCs and TLAs: managerial waves or drownings? (total quality management; business process reengineering; just in time; balanced score cards; three-letter acronyms) Managerial Decision, Sept-Oct 1997 v35 n9-10 p731Grossman, SR. (1994) Why TQM doesnt workand what you can do about it. (Total Quality Management) Industry Week, Jan 3, v243 n1 p57Harari, O. (1992,1997) Ten reasons TQM doesnt work (reprint, best of the cutting edge) V86 Management Review, 01-01-1997Harari, O. (1993), The eleventh reason why TQM doesnt work. (Total Quality Management) Management Review, May 1993 v82 n5 p31Hia m, A. (1994) Does Quality Work? A Review of Relevant Studies The Conference Board. New YorkThe Institute of Management, Total Quality: Mapping a TQM Strategy, Checklist 029, Institute of Management The Institute of Management, Preparing for ISO9000, Checklist 004, Institute of ManagementJuran, JM. Gryna, FM. (1988) Jurans Quality Control Handbook 4th EditionKaye, M Anderson, R. (1999) Continuous improvement: the ten essential criteria International Journal of Quality Reliability Management, v16 n5 p485BibliographyBeckford, J. (1998) Quality A critical introduction Routledge, London New YorkBeecroft, GD. (1999) The role of quality in strategic management Management Decision, v37 i6BSI (1990) BSI Handbook 22 Quality assurance British Standards InstituteConti, T. (1999) Vision 2000: positioning the new ISO 9000 standards with respect to total quality management models. Total Quality Management, July 1999Easton, GS. Jarrell, SL. (1998). The effects of total quality management on co rporate performance: an empirical investigation. The Journal of Business, April 1998 v71 n2 p253Fulsher, J. Powell, SG (1999) Anatomy of a process mapping workshop The Journal of Business, v5 n3 p208Harrington, JH. (19990 Performance improvement: a total poor-quality cost system The TQM Magazine v11 n4 p221Heaphy, MS. Gruska, GF. (1995) The Malcolm Baldrige National Quality Award A Yardstick for Quality Growth Addison-Wesley Publishing CompanyHolland, R. (1997) TQM STW Combine as the twin thieves of individualism Richmond Times-Despatch Wed July 9 1997Kanji, GK. (1998) Total quality management models Total Quality Management, Oct 1998 v9 i7 p633Kuger, V. (1999) Towards a European definition of TQM a historical review The TQM Magazine v11 n4 p257Laszlo, GP. (1999). Implementing a quality management program three Cs of success: commitment, culture, cost The TQM Magazine v11 n4 p231Lee, TY. Leung, HKN. Chan KCC. (1999). Improving quality management on the basis of ISO 9000 The TQM Magazine v11 i2 McAbe, D. Wilkison, A. (1998). The rise and the fall of TQM: the vision, meaning and operation of change. (total quality management) Industrial Relations Journal, March 1998 v29 n1 p18McAdam, R ONeill, E. (1999) Taking a critical perspective to the European Business Excellence Model using a balanced scorecard approach: a case study in the service sector Managing Service Quality v9 n3 p191McCormack. SP. Lewis, KJ. Mink, O. Batten, JD. (1992) TQM: getting it right the first time Training Development June 1992 v46 n6 p43McFall, M. (1987) Expert systems Computer-aided quality assurance Quality Sept 1987Malone, MS. (1997) A way too short history of fads. (business and management fads) Forbes, April 7 1997 v159 n7 p71Management Scotland (1999), Quality Scotlands Vision Issue 14 September/October 1999, The Institute of ManagementMarsh, J. (1996) The Quality Toolkit A practical resource for making TQM happenMarsh, J. (1995) A proliferation of Quality Initiatives Total Qu ality Partnerships http//www.tqp.com Masson, R. (1999) Quality in Scotland The TQM Magazine V11 I1 Mohanty, RP. (1998) Understanding the integrated linkage: Quality and productivity Total Quality Management, Dec 1998 v9 i8 p753Romano, C. (1994) Report card on TQM Management Review Jan 1994 V83 n1 p22Seddon, J. (1989) A passion for quality Total Quality Management, May 1989Taylor, L. (1993) Quality Street (Total Quality Management) New Statesman Society, Oct 22, v6 n275 p25Wilkes, N. Dale, BG. (1998) Attitudes to self-assessment and quality awards: A study in small and medium-sized companies Total Quality Management Dec 1998, V9 i8 p731Wilkinson, A Willmott, H. (1996) Quality management, problems and pitfall: a critical perspective International Jounal of Quality and Reliability Management Feb 1996 v13 n2 p55Xie, M. Goh, TN. (1999) Statistical techniques for quality The TQM Magazine v11 i4 Business

Share Analysis of Thorntons Plc free essay sample

The chocolate industry in UK Britain really is a nation of chocolate lovers. Among the whole world, UK has the seventh highest consumption of chocolate. A British eats an average 17. 49lbs of chocolate per year (The World Atlas of Chocolate, 2011). Switzerland takes the top spot. In Britain, an estimated 660,900 tones of chocolate are eaten per year which is an average of 11kg per person. The UK chocolate industry is worth ? 3. 6billion and sales of chocolate just keep growing and growing. The chocolate industry is a fast growing industry in UK, and the competition among the main brands is getting more and fiercer. For the investors, it is important to know the market share and the share price information of a company. These information of Thontons PLC will be detailed in the following sector. The market share of Thorntons PLC among other chocolate brands in UK The figure below shows the market share condition of Throntons PLC among other chocolate brands in UK in a comparison of year 2010 and 2011 (Thorntons PLC, 2011). We will write a custom essay sample on Share Analysis of Thorntons Plc or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page It indicates Thorntons is one of the leading chocolate brands and its market share is significantly growing in both boxed and inlaid boxed chocolate market. Thorntons has grown its sales across Total Boxed Chocolates in the last year from ? 70m to ? 82m (+17%) and continues to be the leading branded inlaid boxed chocolate supplier with sales of ? 68m (+16%). From this aspect, Thorntons PLC is a great brand with a good reputation and it is a smart choice for the investors. [pic] [pic] Figure2. 1 The market share of Thorntons among other chocolate brands in UK Share price To the investors, the best guide to the value of a company is its share price. Many different factors influence the share price of a company. Some factors such as interest rates, growth or recession in the economy and exchange rates do not have directive relationship with the company but are more to do with general sentiments about investing and the economy. Other factors such as the management quality can also affect the share price. When the company is not doing well for a period of time, the chief executives may lose credibility and may step down their positions. With the appointment of the new executives, the market will awaits the delivery of improved result and therefore the share price will rise.